PAY ON-LINE  

 

Privacy Policy 

At Tour Advice Armenia we consider the privacy of our visitors to be extremely important. The Privacy Policy, described on this web page, reveals the type of personal information we collect and the way we use it. 

COOKIES 

Tour Advice Armenia uses cookies for the convenience of the User. By accessing Tour Advice Armenia's website, you agree to the use of cookies in accordance with Tour Advice Armenia’s Privacy Policy. The Company uses cookies in the web site to enable certain functionality and help the User to retrieve the previous choice during each visit. 

PRIVACY OF USER DETAILS 

The web page of Tour Advice Armenia gives the User an opportunity to make an online payment for the services ordered through the Company. To fulfill the form and proceed with the payment, the User will be obliged to fill in a form with the details of the Card Holder.  These details will be kept private in the Company’s partner bank with no access of the Company. 

PAYMENTS 

Payments in foreign currency will be adjusted to AMD according to the daily rate of the company’s partner bank - Ameriabank. Consequently, the actual amount, charged from the Credit Card, may differ from the amount stated in the order. 

CONSENT 

By using our website, you hereby accept our Privacy Policy and abide by its Terms.

The personal information submitted through our website (such as name, country of residence, phone number, e-mail address, travel preference, credit card details) will be used for the below mentioned purposes: 

  • provide you with the services you booked through our website;
  • provide you with invoices and payment reminders;
  • collect payments from you;
  • collect feedback from you;
  • send you non-marketing commercial correspondence;
  • provide you with product updates and news on our services (with your permission);
  • send you email notifications (with your permission and choice);
  • proceed with enquiries and complaints you make or others make about you;
  • keep our website secure and prevent fraud;
  • perform other actions, previously arranged with you. 

When you fill in the form and insert you personal information to proceed a booking, complete a transaction, verify your credit card, place an order, or cancel a booking, you assure that you you give us the permission to collect this information and use it for a purpose only. 

If we ask for your personal information for a secondary reason other than specified on this page, or another relevant page in our website, like marketing or else, we request your consent. 

AGE OF CONSENT 

By making an order through our web site, you state that you are at least the age of majority in your state or province of residence. 

WITHDRAWAL OF CONSENT 

If you send us a request, or make a booking, and then change your mind about certain points or the whole of the booking, you may send us an e-mail at booking@toursarmenia.com. In your e-mail you should state the reason for the withdrawal, or the types of change to be made, if you simply decide to make changes in the request or the booking.  

CANCELLATION POLICY  

The cancelation and change policy refers to the rules regulating the refund of the amount paid to the Company through the online payment system in this web page.

Withdrawal of credit card details and cancelation of the reservation can be done only before you make the transaction via our online payment system. If the transaction was done, and nevertheless you prefer to cancel the booking, the terms and conditions of the specific booking will apply. The cancellation and change policy for the certain type of services, ordered through the web page of Tour Advice Armenia, will be provided to the User in the form of a contract, before accepting the online payment. 

DISCLOSURE 

Before disclosing in our web page the personal information of a third party, you must obtain that party's consent to both the disclosure and the processing of the personal information in accordance with this policy. 

We reserve the right to disclose the personal information you provide us with, if we are forced by law or if you violate our Terms and Conditions.

It should be taken for granted that the employees, agents, service providers or subcontractors of Tour Advice Armenia have access to and the right to disclose the personal information that you provide us with. This point is valid as long as it is reasonably necessary for the purposes set out in this Policy.

The disclosure of personal information to the employees, agents, service providers or subcontractors of Tour Advice Armenia does not refer to Credit Card details of the Client. 

Tour Advice Armenia will not disclose your personal information, submitted through our web page, to a third party other than stated above. 

PAYMENT 

If you choose to complete your purchase by paying via only system, your credit card data will be kept private in our partner bank - Ameriabank. Neither our company, nor its employees, agents, service providers or subcontractors, will have any access to Credit Card information you submit to complete a transaction via our online payment system. 

ONLINE PRIVACY POLICY ONLY 

The information shared or inserted in our web page is valid both for our online visitors. Thus, this Privacy Policy applies only to our online activities. 

CHANGES IN THIS PRIVACY POLICY 

We reserve the right to make amendments in this Privacy Policy any time we think it reasonable. The amendments and clarifications will come into force immediately after updating them on the website. 

Once we change the name of our company, as a result of selling it or as a result of merging with another company, your information may be transferred to the new owners so that the new company with its changes can continue to sell products to you. 

OUR DETAILS 

This website is owned and operated by Tour Advice LLC.

We are registered in Armenia under the registration number 286.110.07476. Our office is registered at 18/74 Sayat-Nova Str., 0001, Yerevan, Armenia. It is also the principle place of our business. 

Should you require more details on the Privacy or have any questions, you may contact us by email: booking@toursarmenia.com; or by telephone: +374 10 566 022. 

UPDATE 

This Privacy Policy was last updated on: Wednesday, September 30th, 2015.